Cheshire West and Chester – New Beginnings

Via – New Beginnings – Cheshire West and Chester

Worried about your own or someone else’s alcohol or drug use?
We provide free and confidential advice, care and support for people in Cheshire West and Chester aged 18+.

You can visit one of our sites or contact us by phone (24/7) or email.

You can also fill in our online form and once we’ve received it, we’ll get in touch with you.

Any professional, like a housing support worker, social worker, GP or nurse can also make a referral for you.

They have helped me turn my life around, I cannot thank you enough.

Your first visit

Coming into our service for the first time might feel a bit daunting, but our friendly team will do their best to help you feel comfortable.

You’ll meet with one of our support workers and talk about your concerns and then make a plan together.

This care plan will help you cut down or stop your drinking or drug use.

It’ll also help us make sure that you’re getting the right support at the right time for you.

We also offer help for the family, friends and carers of the people who use our services.

How we help

At our service, you can get:

• Advice about your health and wellbeing
• Regular sessions with your personal keyworker
• A range of different support groups
• Looking ahead to what might be next for you: motivational programmes, education, training and employment support, peer mentoring and volunteering.

Evening appointments, online groups, and telephone or video sessions are also available to fit around your other commitments.

View our CQC rating here