Via – New Beginnings – Cheshire West and Chester

Worried about your own or someone else’s alcohol or drug use?
We provide free and confidential advice, care and support for people in Cheshire West and Chester aged 18+.

You can visit one of our sites or contact us by phone (24/7) or email.

You can also fill in our online form and once we’ve received it, we’ll get in touch with you.

Any professional, like a housing support worker, social worker, GP or nurse can also make a referral for you.

They have helped me turn my life around, I cannot thank you enough.

Your first visit

Coming into our service for the first time might feel a bit daunting, but our friendly team will do their best to help you feel comfortable.

You’ll meet with one of our support workers and talk about your concerns and then make a plan together.

This care plan will help you cut down or stop your drinking or drug use.

It’ll also help us make sure that you’re getting the right support at the right time for you.

We also offer help for the family, friends and carers of the people who use our services.

How we help

At our service, you can get:

• Advice about your health and wellbeing
• Regular sessions with your personal keyworker
• A range of different support groups
• Looking ahead to what might be next for you: motivational programmes, education, training and employment support, peer mentoring and volunteering.

Evening appointments, online groups, and telephone or video sessions are also available to fit around your other commitments.

View our CQC rating here

Via – R3 – Redbridge

Worried about your own or someone else’s alcohol or drug use?
We provide free and confidential advice, care and support for people in Redbridge aged 18+.

You can visit one of our sites or contact us by phone or email.

You can also fill in our online form and once we’ve received it, we’ll get in touch with you.

Any professional, like a housing support worker, social worker, GP or nurse can also make a referral for you.

Alcohol Awareness

Your first visit

Coming into our service for the first time might feel a bit daunting, but our friendly team will do their best to help you feel comfortable.

You’ll meet with one of our support workers and talk about your concerns and then make a plan together.

This care plan will help you cut down or stop your drinking or drug use.

It’ll also help us make sure that you’re getting the right support at the right time for you.

We also offer help for the family, friends and carers of the people who use our services.

How we help

At our service, you can get:

• Advice about your health and wellbeing
• Regular sessions with your personal keyworker
• Looking ahead to what might be next for you: motivational programmes, education, training and employment support, peer mentoring and volunteering.

Evening appointments, online groups, and telephone or video sessions are also available to fit around your other commitments.

View our CQC rating here

Via – Merton

Worried about your own or someone else’s alcohol or drug use?
We provide free and confidential advice, care and support for people in Merton aged 18+.

You can visit our service or contact us by phone or email.

You can also fill in our online form and once we’ve received it, we’ll get in touch with you.

Any professional, like a housing support worker, social worker, GP or nurse can also make a referral for you.

Friendly and welcoming and made me feel safe. They are great staff, very understanding, thank you for everything.

Your first visit

Coming into our service for the first time might feel a bit daunting, but our friendly team will do their best to help you feel comfortable.

You’ll meet with one of our support workers and talk about your concerns and then make a plan together.

This care plan will help you cut down or stop your drinking or drug use.

It’ll also help us make sure that you’re getting the right support at the right time for you.

We also offer help for the family, friends and carers of the people who use our services.

How we help

At our service, you can get:

• Advice about your health and wellbeing
• Regular sessions with your personal keyworker
• A range of different support groups
• Looking ahead to what might be next for you: motivational programmes, education, training and employment support, peer mentoring and volunteering.

Evening appointments, online groups, and telephone or video sessions are also available to fit around your other commitments.

View our CQC rating here

Hillingdon – ARCH

Worried about your own or someone else’s alcohol or drug use?
We offer free and confidential advice, care and support for people in Hillingdon aged 18+ at ARCH (Addiction Recovery Community Hillingdon).

You can visit our service or contact us by phone or email.

Any professional like a housing support worker, social worker, GP or nurse can also make a referral for you.

How we help

At our service, you can get:

• Advice about your health and wellbeing
• Regular sessions with your personal keyworker
• A range of different support groups

We also offer help for the family, friends and carers of people who use our services.

Visit the ARCH website to find out more: www.archhillingdon.org

Working together for healthy, independent lives and enriched communities

Via – Harrow

Worried about your own or someone else’s alcohol or drug use?
We provide free and confidential advice, care and support for people in Harrow aged 18+.

You can visit our service or contact us by phone or email.

You can also fill in our online form and once we’ve received it, we’ll get in touch with you.

View our guide on making referrals here

Any professional, like a housing support worker, social worker, GP or nurse can also make a referral for you.

I do not know where I would be without this service. Thank you for all that you do.

Your first visit

Coming into our service for the first time might feel a bit daunting, but our friendly team will do their best to help you feel comfortable.

You’ll meet with one of our support workers and talk about your concerns and then make a plan together.

This care plan will help you cut down or stop your drinking or drug use.

It’ll also help us make sure that you’re getting the right support at the right time for you.

We also offer help for the family, friends and carers of the people who use our services. If you’d like to find out more about the support we offer, please get in touch.

How we help

At our service, you can get:

• Advice about your health and wellbeing
• Regular sessions with your personal keyworker
• A range of different support groups
• Weekend drop-in support provided by Build of Belief (BOB)
• Looking ahead to what might be next for you: motivational programmes, education, training and employment support, peer mentoring and volunteering.

Evening appointments, online groups, and telephone or video sessions are also available to fit around your other commitments.

Working together for healthy, independent lives and enriched communities

View our CQC rating here

Via is commissioned by Harrow Local Authority to provide this service. The Local Authority are Data Controllers and Via processes all data in line with their policy. For further information, please read Harrow Local Authority’s Privacy Notice.

Via – Greenwich

Worried about your own or someone else’s alcohol or drug use?
We provide free and confidential advice, care and support for people in Greenwich aged 18+.

You can visit our service or contact us by phone or email.

You can also fill in our online form and once we’ve received it, we’ll get in touch with you

Any professional, like a housing support worker, social worker, GP or nurse can also make a referral for you.

Hesitant at first, best decision I ever made. Can’t express how important it is to attend and participate – life changing!

Your first visit

Coming into our service for the first time might feel a bit daunting, but our friendly team will do their best to help you feel comfortable.

You’ll meet with one of our support workers and talk about your concerns and then make a plan together.

This care plan will help you cut down or stop your drinking or drug use.

It’ll also help us make sure that you’re getting the right support at the right time for you.

We also offer help for the family, friends and carers of the people who use our services.

How we help

At our service, you can get:

• Advice about your health and wellbeing
• Regular sessions with your personal keyworker
• A range of different support groups
• Looking ahead to what might be next for you: motivational programmes, education, training and employment support, peer mentoring and volunteering.

Evening appointments, online groups, and telephone or video sessions are also available to fit around your other commitments.

View our CQC rating here